Terms & Conditions

General Conditions of Carriage (Passenger and Baggage)

	Article 1: Definitions
	Article 2: Applicability
	Article 3: Tickets
	Article 4: Fares, Taxes, Fees and Charges
	Article 5: Reservations
	Article 6: Check-in and Boarding
	Article 7: Right to Refuse Carriage
	Article 8: Baggage
	Article 9: Schedules, Delays, Cancellation of Flights
	Article 10: Refunds
	Article 11: Conduct Aboard Aircraft
	Article 12: Arrangements for Additional Services
	Article 13: Administrative Formalities
	Article 14: Liability for Damage
	Article 15: Time Limitations for Claims and Actions
	Article 16: Other Conditions
	Article 17: Short Titles

Frankfurt, March 2008

Publisher:
Deutsche Lufthansa Aktiengesellschaft
Customer Relations Passage
FRA EI/R

Further terms and conditions can be found on www.lufthansa.com
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